The Sea Clean platform is made to be flexible, but we have some rules.
Our policies are designed to promote a reliable, consistent experience for customers and pros alike.
While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes professionals to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 24 hours (but more than 2 hrs) of your booking’s start time.
| Booking Cancellation Policy | ||
| Type | Description | Fee |
| Same day cancellation fee | Cancel or reschedule 24 – 2 hrs before booking | $60 |
| Short notice cancellation fee | Cancel less than 2 hrs before booking | $60 |
| Missed appointment fee | A pro arrives for a scheduled booking, but they’re unable to gain entry or get started. | $60 |