What’s the cancellation policy?

The Sea Clean platform is made to be flexible, but we have some rules.

Our policies are designed to promote a reliable, consistent experience for customers and pros alike.

While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes professionals to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 24 hours (but more than 2 hrs) of your booking’s start time.

Booking Cancellation Policy
Type Description Fee
Same day cancellation fee Cancel or reschedule 24 – 2 hrs before booking $60
Short notice cancellation fee Cancel less than 2 hrs before booking $60
Missed appointment fee A pro arrives for a scheduled booking, but they’re unable to gain entry or get started. $60