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How to Pick a Cleaning Company for Your House

Get Referrals From Family and friends

Start by asking friends and family who they use – referrals give you an inside look at what a company is all about – not just what they say on their website. Companies can make themselves sound amazing, credible, and experienced, but a referral from a friend or family can paint a different picture and carry more weight.

Take Online Reviews With a Grain of Salt

Happy people don’t tend to write as many reviews as unhappy people who feel compelled to shower the world with their terrible experiences. Remember, oftentimes, those reviews are people using it as an opportunity to vent, blow a story out of proportion, or try to damage the reputation of the company. If a company has all terrible reviews, that’s definitely a red flag, but if they have mostly good reviews and a few bad ones, that’s pretty average. No one is perfect.

Bonding & Insurance

Does the company have the ability to cover the costs of any damage done to your home, any theft, or if an injury occurs on your property? If they don’t have this coverage, you could be on the hook for money, items stolen, property damaged, or an injured worker. A company should be willing to tell you if they have this coverage and provide copies of their policies at your request.

Experience, Affiliations & Accreditations

How long have they been in business for? Does the company have any awards, accreditations, or affiliations with professional organizations? I like to look out for this because it makes me feel reassured that a company is trustworthy and concerned with its reputation.

Service Offerings

Does the company take requests or offer a fixed service? How detailed will they get? Depending on what you want to be done, inquire as to what level of service is offered. If you can customize it and hire someone to come and tick a bunch of things off your to-do list, or if you just get the same service each visit irrespective of what you want to be done, or, if you can do a combination. Companies offer a variety of options; none are right or wrong, you just need to find what suits your needs and your lifestyle.

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